Responsible Gaming

1. Our Commitment

At PesoMax, we want every session to be entertaining, affordable and firmly within your control. Gaming is a form of paid fun — never a way to make money or escape stress. We are committed to giving Filipino players clear information, practical tools and genuine support so play stays healthy. This is our flagship responsible-play page, and we encourage you to read it and use the tools below whenever you need them.

Everyone who plays with us must be at least 21 years of age, and we back that up with strict verification and the safeguards described here.

2. Signs of Problem Gambling

It can be hard to notice when a hobby starts to slip out of balance. It may be time to pause and reflect if you recognise any of these signs:

• Spending more money or time on gaming than you planned or can afford.
• Chasing losses — betting more to try to win back what you lost.
• Borrowing money, selling belongings or using funds meant for bills to play.
• Feeling anxious, irritable or guilty about your gaming.
• Hiding how much you play from family or friends.
• Gambling to escape worry, boredom or low mood.
• Neglecting work, studies, relationships or sleep because of play.

If several of these feel familiar, please consider using the tools below or reaching out for support. Recognising the signs early makes a real difference.

3. Player Tools

PesoMax gives you free, easy-to-use controls so you can set your own boundaries before you start playing:

• Deposit limits — cap how much you can add to your account each day, week or month.
• Loss limits — set a ceiling on how much you are willing to lose over a chosen period.
• Session reminders — receive on-screen alerts showing how long you have been playing.
• Time-outs — take a short break of a few days or weeks to cool off, then return when you are ready.
• Self-exclusion — lock yourself out for longer periods when you need firmer distance. Learn more on our Self-Exclusion page.

You can set most limits yourself in your account, and our live-chat team can help you apply any of them in minutes.

4. Tips for Safe Play

• Set a budget before you play and treat it as the cost of entertainment.
• Only ever play with money you can comfortably afford to lose.
• Set time and deposit limits, and stick to them.
• Never chase losses — accept that the odds always favour the house.
• Take regular breaks and avoid playing when tired, upset or under the influence.
• Balance gaming with other hobbies, friends and family.
• Never borrow money to play.

5. Protecting Minors

Gambling is strictly for adults aged 21 and over. Protecting young people is a shared responsibility, and we ask parents and guardians to help:

• Keep your login details private and never let anyone under 18 access your account.
• Secure your devices with a password, PIN or biometric lock.
• Do not leave a logged-in session open on shared or family devices.
• Consider parental-control or content-filtering software on devices used by minors.

We verify the age of every player, and any account found to belong to a minor will be closed.

6. Where to Get Help

If you are worried about your own or someone else's gaming, please know that confidential help is available. Professional problem-gambling support organisations and helplines offer free, non-judgemental advice, counselling and self-help resources — reaching out to one of them is a sign of strength, not weakness. You may also find it helpful to speak with your doctor, a counsellor or someone you trust.

Our support team can point you toward these resources and help you set limits, take a time-out or self-exclude. Reach us any time through our Contact page or 24/7 live chat. Taking a break is always OK, and we will make it simple.