Home / FAQ

Frequently Asked Questions

Everything Filipino players ask about PesoMax — the ₱888 welcome bonus, scatter slots, GCash and Maya deposits, fast withdrawals, licensing, fairness and responsible gaming. Tap any question to see the answer.

Last updated: 14 July 2026
What is PesoMax? +

PesoMax is an online casino built for Filipino players, offering scatter slots, live dealer tables, jackpots and fishing games. It supports peso (₱) play with local payment rails like GCash, Maya and bank transfer, plus 24/7 support in English and Tagalog. You must be 18 or older to join.

What is the ₱888 welcome bonus? +

New players who register and make a qualifying first deposit can claim a welcome bonus of up to ₱888. The bonus is credited on top of your deposit and is subject to wagering requirements before winnings can be withdrawn. Full details are set out in our Bonus Terms.

How do scatter symbols work? +

Scatter symbols pay regardless of their position on the reels — they do not need to line up on a payline. Landing enough scatters (usually three or more) typically triggers free spins or a bonus round and can award a scatter pays multiplier. Each slot lists exactly how many scatters are needed in its paytable.

How do I deposit with GCash or Maya? +

Log in, open the Cashier or Deposit section, choose GCash, Maya or bank transfer, enter your amount in pesos and confirm in your e-wallet app. Deposits are usually instant, so your balance is ready to play within seconds. Always deposit from an account in your own name. See our Deposit Guide for step-by-step help.

How fast are withdrawals and what verification is needed? +

Once your account is verified, most withdrawals to GCash, Maya or bank are processed within minutes to a few hours. First-time payouts require a quick one-time KYC check — a valid government ID and proof of your payment account — to keep your funds secure and meet regulations. Our Withdrawal Guide walks you through it.

Is PesoMax licensed and safe? +

PesoMax operates under a gaming licence and uses SSL encryption to protect your data and transactions. Games run on certified Random Number Generators tested for fairness, and strict KYC and AML procedures help keep the platform secure. Play only with funds you can afford to lose.

Can I play on mobile or download an app? +

Yes. PesoMax is fully optimised for mobile browsers on Android and iOS — just visit the site and log in, no download required. Where available, you can also tap I-Download to install the app for faster access and one-tap login.

What is RTP and are the games fair? +

RTP (Return to Player) is the long-term theoretical percentage of wagers a game returns to players over time. Every game uses a certified RNG independently tested for fairness, so each spin is random and independent. RTP describes long-run averages and does not predict any single session.

What are bonus wagering requirements? +

Wagering requirements state how many times you must bet a bonus amount before the winnings become withdrawable. For example, a 20x requirement on a ₱888 bonus means wagering ₱17,760 in eligible games. Different games contribute at different rates — see our Bonus Terms for the full breakdown.

Can I set deposit or account limits? +

Yes. You can set daily, weekly or monthly deposit limits, loss limits and session reminders from your account settings or by contacting support. These tools help you stay in control of your play and are part of our responsible gaming commitment.

How does responsible gaming and self-exclusion work? +

PesoMax offers deposit limits, cool-off periods and self-exclusion for players who need a break. Self-exclusion locks your account for a chosen period during which you cannot log in or deposit. Visit our Responsible Gaming and Self-Exclusion pages, or contact support to activate any tool.

How do I contact customer support? +

Support is available 24/7 in English and Tagalog. The fastest option is live chat, reachable from the chat bubble on any page. You can also email support@pesomaxfunscatter.com or browse the Contact page. PesoMax will never ask for your password or one-time PIN.

Is there a minimum deposit or withdrawal amount? +

Yes, minimum and maximum amounts apply and are shown in the Cashier when you transact. Minimums are kept low so you can start playing with a small budget, while limits help protect players and comply with anti-money-laundering rules.

Do I need to verify my account (KYC)? +

Verification is required before your first withdrawal and may be requested at other times for security. You will typically upload a valid government-issued ID and confirm the payment method in your name. Clear, in-date documents help us approve your KYC as quickly as possible — see our Account Verification guide.

Still have questions?

Our team is online 24/7 in English and Tagalog. Join PesoMax, claim your ₱888 welcome bonus and play with instant GCash and Maya payouts.

Join & Play