Privacy Policy

1. Introduction

PesoMax ("we", "us", "our") is committed to protecting the personal data of Filipino players who use our website, games and services (the "Platform"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your data.

By registering an account or using the Platform, you acknowledge the practices described here. This policy applies to all players and is available to everyone aged 21 and over who accesses PesoMax.

2. Information We Collect

We collect only the data needed to operate a secure, regulated gaming service:

• Account information — your name, date of birth, email address, mobile number, username and password.
• KYC and identity data — government ID, selfie or proof of address submitted during verification. See our KYC & AML Policy for how this is handled.
• Payment data — your GCash or Maya wallet details, deposit and withdrawal history, and the last four digits of any linked method (in ₱).
• Device and usage data — IP address, device type, browser, operating system, session logs, and the games and pages you interact with.

3. How We Use It

We process your information to:

• Create and manage your account and verify your identity and age.
• Process deposits and withdrawals in ₱ via GCash, Maya and other supported methods.
• Detect fraud, prevent money laundering and enforce our Terms.
• Provide customer support and respond to your requests.
• Send service updates and, where you consent, promotional offers.
• Comply with legal, regulatory and responsible-gaming obligations.

4. Legal Basis & Consent

We rely on several lawful grounds to process your data: the performance of our contract with you (running your account), our legitimate interests (security and fraud prevention), legal obligations (KYC and anti-money-laundering rules), and your consent (for marketing and non-essential cookies). You may withdraw consent for marketing at any time without affecting your ability to play.

5. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences and understand how the Platform is used. You can control non-essential cookies through your browser or our consent banner. Full details are set out in our Cookie Policy.

6. Sharing with Third Parties

We do not sell your personal data. We share it only where necessary with trusted parties:

• Payment providers — GCash, Maya and processors that settle your transactions.
• KYC and verification partners — identity-check services that confirm your documents.
• Regulators and authorities — where required by law, court order or a valid regulatory request.

All partners are bound by confidentiality and data-protection commitments.

7. Data Security

We protect your data with industry-standard safeguards, including TLS encryption in transit, encryption of sensitive fields at rest, access controls, and continuous monitoring. While no system is completely immune to risk, we work hard to keep your information safe and to notify you promptly of any serious breach.

8. Data Retention

We keep your personal data only for as long as your account is active and for a further period required by law, typically to meet anti-money-laundering, tax and dispute-resolution obligations. When data is no longer needed, we securely delete or anonymise it.

9. Your Rights

Subject to applicable law, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to fix inaccurate or incomplete information.
• Deletion — request erasure of your data where we are not required to retain it.
• Objection and restriction — limit certain processing or opt out of marketing.

We will respond to verified requests within the timeframes set by law.

10. Contact

Questions about this policy or your data? Reach our team any time via our Contact page or 24/7 live chat, and we will be glad to help.